Grama-herc,
I found your story hilarious minus the politics that got involved. This happened to me once but not as good as your story. I went to get a pres filled and it showed my insurance was cancelled. Instead of the pharmisist calling my insurance, I was told to call myself. I did on my cell and hung up telling it was ok. Now, I am told he can't take my word for it. He refused to call himself. I called again and was told the error was fixed. They tried running it through and of course, you guessed not! I called again in panic as I needed it that day. Now nobody answered the phone. What a nightmare went home without it. Next day nobody knew what the problem was.

Here is a funny:
Went out to eat told the waitress we wanted 1 and a half dozen wings. Mind you she was working putting herself through college. She asked again how many? We told her a dozen and a half. She said I am sorry your going to have to give me a number. I asked how many eggs in a dozen than add half of that. She needed a number. ( I did not say a bakers dozen) Unbelievable! Glad I didn't go to college, I learned that in elementary school.
sunnydaze