PDA

View Full Version : Conflict Resolution


Nicolette
17-04-2008, 08:55 PM
At work they were putting down the Conflict Resolution Policy & Practice Principles which are referred to as the 6 R's. I thought I would share it here.

The six R's for dealing with conflict resolution are:


Responsiveness - taking the conflict as being important and doing something about it
Relationship - aim to protect it
Respect - respect the views and opinions of all those involved
Responsibility - all involved have some responsibility to the situation and each much own their own part
Regret - apology is important
Reconciliation - mending the relationship. Resolution is only achieved when there is a reconciliation between parties.

upstream
18-04-2008, 01:49 PM
Good stuff Nicolette! Thanks for sharing!

goingonhope
20-04-2008, 02:44 PM
Nicolette, I'm glad you shared this info. here with us. It makes for very good reference, for someone like me to return to and ask of myself:

Where am I achieving and doing well? Where am I progressively being more and more Responsive, Selfless, Respectful, Responsible, Apologetic when due and Continually Willing to carry my share in Reconciling differences and in some instances Relationships? Also, Where am I failing?

Thanks again, Nicolette!


Hope